Brother is a leading provider of office solutions for commercial and private users. The product portfolio includes printers, multifunction printers and fax machines with laser and ink technology, scanners and labeling systems. In addition, Brother offers extensive printer accessories.
Gamber-Johnson is a leading provider of rugged mounting & holding systems that manufacture mobile communications systems for fleet vehicles, public safety vehicles, forklifts and other mobility applications.
Havis manufactures mobile office solutions for members of public safety, maintenance crews, utilities, public work, military and government, transportation companies and mobile professions.
iKey manufactures the world's most comprehensive line of rugged computer peripherals, including keyboards, pointing devices, displays, tablet cases, and mobile accessories.
InfoCase has been an industry leader in the design and manufacture of mobile device accessories such as cases, sleeves, straps and harnesses for over thirty years.
Lind was founded in 1984 and has grown to become a leading provider of rugged mobile power solutions for industries including military, public safety, emergency services, utilities, automotive and warehouse logistics.
NIMMSTA is a young company that has revolutionized intralogistics with its world’s first Industrial Smart Watch in combination with a light tag system. NIMMSTA is located in Munich since 2019. Manual stocktaking and cumbersome picking processes are a thing of the past: Freehand Work Flow is today.
PMT is a leading manufacturer with over 35 years of experience in designing and manufacturing rugged, mobile "floorboard-to-keyboard" in-vehicle mounting solutions.
Premier Mounts, a subsidiary of Gamber Johnson, is one of the world’s leading leading manufacturer of reliable and durable display mounting solutions. The mounts meet even the high demands of the professional audiovisual industry.
RAM MOUNTS is one of the leading manufacturers of robust mounting solutions for almost every device and every purpose in business and leisure. The core product is universal and adjustable holders based on the RAM® ball joint system. The RAM MOUNTS system allows for a wide range of desired mounts.
Rohde & Schwarz Cybersecurity is a leading IT security company that offers protection against ever-changing cyber threats to government and private customers with special security and approval requirements.
Zirkona is known for its precision manufacturing and the immensely wide range of products for mounting small to medium-sized devices. The Swedish company has been part of the Gamber-Johnson Group since 2014.
Home » Support » Repair service
In addition to the manufacturer’s warranty, PWA offers you individual agreements and flexible reactions through short decision-making processes.
The PWA Electronic Service Center in Seligenstadt finds a solution for every problem – quickly, efficiently and cost-effectively.
Please send in your device for the upgrade yourself and enclose the consignment bill created for you at the end of this form as a printout. To avoid transport damage and subsequent complaints, please pack your device well and securely. PWA Electronic GmbH is not liable for transportation damage. Please do not use packaging chips or crumpled newspaper. This is not a safe transportation option.
To avoid transport damage and subsequent complaints, please pack your device well and securely. PWA Electronic GmbH is not liable for transportation damage if the customer sends the device himself. Please do not use packaging chips or crumpled newspaper. This is not a safe transportation option.
Please note that additional costs will be incurred for collection outside the warranty period. We will of course notify you by email before collection.
To avoid transport damage and subsequent complaints, please pack your device well and securely. PWA Electronic GmbH is not liable for transport damage if the customer sends the device himself. Please do not use packaging chips or crumpled newspaper. This is not a safe transportation option.
Please only enter the data for one device.After submitting the form, you can specify additional devices.
Please note that information on Service Support Desk (SSD) incidents cannot be read by the repair company PWA Electronic.
In order to be able to process your order promptly and without further problems, we ask you to make a note of the user names and passwords you have set on the form. The passwords are transmitted in encrypted form and are of course treated as strictly confidential. Access data will be deleted in accordance with our data protection guidelines.
Most upgrades must first be activated in the BIOS, which is why your BIOS password must not be set or must be specified, as this is the only way we can ensure correct functioning.
If you wish to import driver updates, we require the access data of a user account with the necessary authorizations.
Service team leader
T. +49 6182 7877–121
E. m.reichhardt@pwa-electronic.de
Projectmanager
T. +49 6182 7877–132
E. c.reichhardt@pwa-electronic.de